Privacy Policy
Last Updated: December 15, 2025
This Privacy Policy explains how VPROP TECHNOLOGY PTE. LTD. ("we," "us," or "our") collects, uses, shares, and protects your personal data when you use our mobile application VPropTrader - Funded App (the "App"), distributed via Google Play. The App is listed under the Google Play account of PUREPLAY STUDIOS LLC, which acts solely as the account holder for distribution purposes and does not process user data.
1. Who We Are
VPROP TECHNOLOGY PTE. LTD. is a company incorporated in Singapore, responsible for developing and operating the App. For any questions regarding this Privacy Policy, please contact us at: support@vproptrader.com.
2. App Permissions
Our App requests the following permissions:
- INTERNET: To enable online features, communication, and ad serving.
- ACCESS_NETWORK_STATE: To check network availability.
- Storage/Photos/Media Permissions (e.g., READ_MEDIA_IMAGES or equivalent): To allow users to save images (such as charts or screenshots) from the App to their device gallery.
These permissions are used solely for core App functionality, customer support, and saving user-generated content.
3. Information We Collect
3.1 Information You Provide
We collect information you provide directly, such as:
- Email address or other identifiers used for Google Sign-In and account registration (this information is encrypted to ensure security).
- Photos, messages, or other content submitted via customer support chat.
- Any other information you choose to share with us.
3.2 Information Collected Automatically
We may collect certain data automatically, including:
- Device information (e.g., model, operating system version, unique device identifiers).
- Usage data (e.g., app interactions, timestamps, in-app purchase events).
- Approximate location (inferred from IP address or device settings, for analytics and ad personalization).
- Advertising ID (for personalized advertising and attribution).
3.3 Information from Third Parties
We integrate several third-party SDKs to enhance App functionality, analytics, advertising, attribution, and payments. These providers may collect data as described below, governed by their own privacy policies:
- Google Services (Firebase, Google Play Billing, Google Sign-In): Used for analytics, crash reporting, attribution, in-app purchases, and authentication. May collect device identifiers, usage data, and purchase information. See Google's Privacy Policy: https://policies.google.com/privacy.
- Facebook/Meta SDK: Used for advertising, audience building, and ad measurement. May collect device identifiers, advertising ID, and app interaction data for personalized ads. See Meta's Data Policy: https://www.facebook.com/privacy/policy/.
In-app purchases are processed exclusively through Google Play Billing. We do not collect or store your payment details; all billing information is handled securely by Google.
4. How We Use Your Information
We use your data to:
- Create and manage your user account (including Google Sign-In).
- Process and deliver in-app purchases (e.g., unlocking simulated funded accounts).
- Provide and improve customer support services.
- Display personalized advertisements and measure ad performance.
- Analyze app usage, performance, and crashes to improve the App.
- Ensure the functionality, security, and compliance of the App.
- Comply with legal obligations.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and organizational measures to protect it from unauthorized access, loss, or misuse. We retain data only as long as necessary for the purposes outlined in this policy or as required by law.
6. Data Sharing
We do not sell your personal data. We share data only:
- With third-party service providers (e.g., Google, Meta) necessary to operate the App, under strict confidentiality and data processing agreements.
- When required by law, to protect our rights, or in connection with a business transfer.
7. International Data Transfers
Your data may be transferred to and processed in countries outside Singapore (e.g., United States for Google and Meta services). We ensure such transfers comply with applicable laws, using safeguards like Standard Contractual Clauses.
8. Your Rights
Under applicable laws, including Singapore’s PDPA and other relevant regulations, you have rights regarding your personal data, such as:
- Access, Correction, Deletion, Restriction, Portability, Objection, and Withdraw Consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights or opt out of personalized advertising, contact us at support@vproptrader.com. You may also manage ad personalization in your device settings.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of the App constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns, please reach out to us at:
Email: support@vproptrader.com